Frequently Asked Questions
What is the shipping cost?
The shipping cost strictly depends on delivery location.
For more information, visit the shipping page.
Can I make a return or exchange?
Of course, this is described in details here.
How can I pick up my order in person?
Of course, our office is located near Warsaw. All you need to do is contact us by phone or e-mail at firstname.lastname@example.org, we will discuss a convenient time and prepare your order for pickup.
How to choose the right size?
Our products are made of highly flexible materials, however, we have a size chart that will help you choose the right size for you.
The product I wanted to purchase is currently unavailable. When will it be back in stock?
If it happened that our product is temporarily missing, we encourage you to subscribe to the automatic notification that appears on the product page. As soon as the goods are back in stock again, you will receive an e-mail to the address you have provided.
Do you have a stationary store?
Unfortunately, we only sell online at the moment. However, we enable personal pickup or exchange of previously placed orders in our office.
Are you looking for brand ambassadors?
Yes, if you are a rider, actively run social media profiles and you identify with EQUITICA brand concept, maybe you will become our next official brand ambassador! Tag us on social media, show how you style our products during training or in everyday life. Be active on our profiles, and maybe we will choose you to join our official Team Equitica.
What materials are your products made of?
Workmanship is one of the key aspects that we take care of during our production process.That is why we use the highest quality Italian materials used by the most famous and realible brands of premium equestrian clothing. Our focus is on premium quality at a relatively affordable price - it is possible, even when creating clothes entirely in Poland.😉
What is so special about the materials?
Despite the properties affecting the comfort of use (such as protection against UV rays, high flexibility, compressing, breathability), we have created a collection using materials from renewable sources. We are talking about the use of nylon waste, collected from the bottom of the oceans. You can read more about this technology here.
Where are your product manufactured?
Our clothes are produced 100% in Poland. Each stage, from the design of the product to the final stage of batch sewing, is performed by companies located in our country.
Can you meet at the fair?
Absolutely, we want to be present at major equestrian events in Poland as much as possible (hopefully soon also in Europe). Therefore, with great pleasure, we invite you to visit our stand, try on our clothes and join #teamequitica 🤍